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Author Topic: game frozen and unuseable  (Read 2931 times)
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jaxie
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« on: November 22, 2016, 10:04:20 AM »

We are on the last day of the era on 161 and the game is frozen when using a pc. It is OK from a phone app. What is being done about this?
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Angela
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« Reply #1 on: November 22, 2016, 11:38:54 AM »

Hi, jaxie. Deleting the cache memory and cookies from the web browser might help. Also, you can try updating the browser to the latest version. Open the game in another browser to check if it freezes there too.
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Angela
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jaxie
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« Reply #2 on: November 22, 2016, 12:47:17 PM »

You misunderstand, EVERYONE has this problem, we can't do anything
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Angela
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« Reply #3 on: November 22, 2016, 13:09:41 PM »

What is the name of your account?
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Angela
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jaxie
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« Reply #4 on: November 22, 2016, 13:11:49 PM »

i am jaxie, and just realised its realm 252 thats the problem, I couldnt open anything up to check the number
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jaxie
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« Reply #5 on: November 22, 2016, 13:14:33 PM »

we couldnt even send an in game report, we can use tribune, but not much else. You can't change to another province or open anything else up
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BordaHorda
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https://www.youtube.com/watch?v=ero04zkb6wg


« Reply #6 on: November 22, 2016, 13:56:58 PM »

Hi jaxie!

I experience the same. Green screen, black screen, very slow. We can only wait until they solve this problem, which is not appears for first time, but time to time.
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Angela
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« Reply #7 on: November 22, 2016, 14:09:42 PM »

jaxie, I've sent you a private message with the resolution of the problem.
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Angela
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