Why is holiday protection active?

[brrano]

Guys.... what are you doing? It's possible to active Holiday protection already now, and the message next to it says it ENDS on 21.12 15:00.....

it wa supposed to START on 21.12... 15:00, not end :D

Too much X-mass punch or wtf happened? 

[Madzoism]

Yes we know it's a bug it will be fixed.

[Dint]

Thanks for reporting!
We're currently investigating how this happened.

Maybe someone started with the Christmas punch a bit early indeed.

[Muwe]

Hey.. HP or no HP.. i want some of that punch.. but the punch as in the drink.. not the punch as in the "Chuck Norris" thing..

[cynthia1203]

where will the proteccion be found ?

[Madzoism]

Click on the "Get diamonds" icon > extras> holiday protection.

[Dint]

Hey.. HP or no HP.. i want some of that punch.. but the punch as in the drink.. not the punch as in the "Chuck Norris" thing..

The Holidays protection will be stopped soon and then become available again at 15:00 server time (GMT +2).

[tock.a]

The Holidays protection will be stopped soon and then become available again at 15:00 server time (GMT +2).

Will be stopped soon ? What are you doing ? We have many losses because of your mistake, first you put holiday protection then with no announcment you are stopping it? And we are damaged, and your answer about that

[gio892]

wouldn't been the right thing to leave it active at this point? instead of removing it without saying anything? 

[tock.a]

I have losses over 3k diamonds, and i dont want diamonds i will give them 300 diamonds ( they give me that in returtn ) x10. I want to return my lost army, i have messages where they say is not right but its final desicion 300 diamonds in return for losses.

[brrano]

I have losses over 3k diamonds, and i dont want diamonds i will give them 300 diamonds ( they give me that in returtn ) x10. I want to return my lost army, i have messages where they say is not right but its final desicion 300 diamonds in return for losses.

Man on 1 hand I understand you and why you are dissapointed, but on the other hand I don't.

If you are such an experienced player, why did you go to holiday protection when you knew that somethign is not right here? You knetw what the messages said - that it starts 21.12 @ 15:00, and despite that you just clicked it a day early without thinking.

I do agree it is unfortunate, but I am one of the "bastards" who was killing players today when the protection dissapeared. And - nobody from my allaince was killed - because we are smart players and we knew that this is an error and we were careful.

Yes, IO made a mistake.. but so did you.

[Dint]

As mentioned earlier in this topic, it was a bug.

The Holidays protection was supposed to be activated on the 21st of December at 15:00 server time (GMT +2). This date has been announced in-game, on the forums and on our Facebook pages, like we always do when the Holidays protection becomes available for activation.

Instead of just activating the option, it would have been possible to ask us what's going on like the starter of this topic did.

After the Holidays protection had been activated, we had no other option than deactivating it. The reason for this is that if we wouldn't deactivate it, we wouldn't have be able to activate the current Holidays protection, which would have been an even bigger problem.

We apologize for the inconvenience this may have caused you and in case you have any questions about this situation in relation to your account, we would kindly like to ask you to contact us personally so we can see what we can do for you.

[tock.a]

Man on 1 hand I understand you and why you are dissapointed, but on the other hand I don't.

If you are such an experienced player, why did you go to holiday protection when you knew that somethign is not right here? You knetw what the messages said - that it starts 21.12 @ 15:00, and despite that you just clicked it a day early without thinking.

I do agree it is unfortunate, but I am one of the "bastards" who was killing players today when the protection dissapeared. And - nobody from my allaince was killed - because we are smart players and we knew that this is an error and we were careful.

Yes, IO made a mistake.. but so did you.

I think that you dont understand macedonian but u can understand numbers... look at this picture it says what i did http://prntscr.com/2cm875  


_{Edit by Dint: Fixed BBCode markup}

[tock.a]

As mentioned earlier in this topic, it was a bug.

The Holidays protection was supposed to be activated on the 21st of December at 15:00 server time (GMT +2). This date has been announced in-game, on the forums and on our Facebook pages, like we always do when the Holidays protection becomes available for activation.

Instead of just activating the option, it would have been possible to ask us what's going on like the starter of this topic did.

After the Holidays protection had been activated, we had no other option than deactivating it. The reason for this is that if we wouldn't deactivate it, we wouldn't have be able to activate the current Holidays protection, which would have been an even bigger problem.

We apologize for the inconvenience this may have caused you and in case you have any questions about this situation in relation to your account, we would kindly like to ask you to contact us personally so we can see what we can do for you.

Please dont make me laugh, i know i play this game and i asked... http://prntscr.com/2cm875 it says in translate Holiday protection automaticaly expires on 21.12.2013 in 15h server time. Plus for one month spent money on diamonds you get your pay for half year... You all know for which account Im talking about...

[tock.a]

AND DONT MAKE ME STUPID, CO'S IM NOT STUPID !!!
message for IO...