|
Title: Realm 193..plug-in not supported? Post by: KINGDC on June 30, 2014, 12:32:52 PM I started playing Realm V 6 193 about 5days ago, same computer, and I just tried to log into my account and it says that the plug-in is not supported. I am also playing in V6 238 and I can log into that just fine....can someone help me with this, please.....men and resources could be suffering badly... *sos*
Title: Re: Realm 193..plug-in not supported? Post by: Muwe on June 30, 2014, 13:06:50 PM Hi there,
Please update your adobe flash player and also your shockwave player, try again and tell me please if its working. http://get.adobe.com/flashplayer/ http://get.adobe.com/shockwave/ Also, read this topic for further assistance, if you want to try a couple of more things: http://forum.imperiaonline.org/int/index.php?topic=33345.msg232206#msg232206 Cheers Title: Re: Realm 193..plug-in not supported? Post by: KINGDC on July 01, 2014, 15:26:30 PM Someone suggested that I may have been reported, accidently or on purpose, and that I may have been blocked. Is that a possibility and if that is what happened, how can it be rectified? I am still playing in V6 238 though with no problems. I see that V6 193's URL says BETA, and V6 238 does not, could that be a problem?
Title: Re: Realm 193..plug-in not supported? Post by: Muwe on July 01, 2014, 16:08:16 PM Hi there,
If you would be reported by someone for a reason or another, you would be notified. And also, next to your name in ranking you would see a "ban" icon or a "silenced" one. In any case it would not generate this problem you are having now. Did you try any of the steps I asked you above? Title: Re: Realm 193..plug-in not supported? Post by: KINGDC on July 01, 2014, 20:01:17 PM Yes, all of them. It just keeps giving me " plug-in not supported ". If it was on my end, then V6 238 should say the same thing and I would not be able to play, correct? Or, is it because V6 193 is in BETA?
Title: Re: Realm 193..plug-in not supported? Post by: Muwe on July 02, 2014, 10:39:13 AM Hello,
In my personal opinion that should not be the cause of the problem.. Please try to send a screenshot with the message you receive (Plug in not supported) and your username and realm to: Support@imperialsupport.org so that someone with the necessary technical abilities to be able to check this for you. Sorry for your inconveniences.. All the best |