Imperia Online International

Hello, I noticed tonight that I have problems accessing the login page of the game. I am able to access it from a different IP. Can you help?

Clear the browser cache and try again.

Didn't help. And with the same browser but other IP am able to open the page.

Did you try with a different browser? If you can open the game from your pc with a different browser try uninstalling and reinstaling the browser you use most.

Different PC doesn't work too. I don't think it's a browser problem at all. Same browser with internet works.

What i ment is to try with different browser from your pc.........Are you telling me that even with another browser you can't open IO?

Yes, with another browser and another PC too.

And what error the browser shows ?

http://prntscr.com/252z22 This is the error.

And it tries to load at least for 3-4 minutes before it fails.

Do you have bookmarked IO page try changing the number of the server if this is the case. http://prntscr.com/2530ey here if it still doesn't open then you should contact your provider and see that everything is ok with your internet.
Or if you are good with computers you can try this :

1.Get to a command prompt in your startup menu and type: cmd
   now you are in command mode
2.type: "ipconfig/release"  (without the quotes ,on the command line by itself)
3.type: "ipconfig/renew"    (without the quotes ,on the command line by itself)

In the address bar I type "imperiaonline.org" and I get to the page - usually. I don't have it bookmarked. Don't need to talk to my provider for two reasons:
1. I am able to open the front page from the same provider using different IP
2. The provider I am on is also your provider, I guess your page will be the last to become unavailable in case of outage.

I did reconnected to my wifi several times which have also renewed my IP settings.
Could there be any issue with my IP only and all others to work fine? Can this be checked out?

Yes the problem is your IP adress you must changed it in order to open IO page if you can do like i told you in my previous post it should get fixed.

I am talking about my public IP, not my private network IP. There is no point changing my private IP when I use NAT is it? Why do I need to change my public IP? It worked perfectly fine till now?

Well now it doesn't. I'm sorry but if you can wait till tomorrow our admins can check that for you, until then i can't help you.

Thanks for the support, how do I get in touch with the admins? Do I need to escalate this to some of them, or you could do it on my behalf?

I've already sent a message it will be checked tomorrow.

BTW it just started to work, but I ma not sure it will remain working, so I would appreciate if an admin can take a look.

Thanks again.

i have same problem too

devoar, please send me in private message the ip address which isn't working.
aboodk1, I answered you in private message.