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Author Topic: Can not use "." symbol in the marketplace on the Windows Phone 8.1  (Read 3614 times)
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Nekz_
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« on: April 19, 2016, 00:05:31 AM »

1. Open app;
2. Login and go to the yours town;
3. Click to the marketplace;
4. Click the "Sell resources" button;
5. Fill the "Sell price per unit:" field using "." symbol;
6. Pay attention to the absence of "." symbol in the "Sell price per unit:" field.

Actual result: Can not use "." symbol in the marketplace on the Windows Phone 8.1

Expected result: Can use "." symbol in the marketplace on the Windows Phone 8.1

Additional information: http://c2n.me/3x5prb6
OS: Windows Phone 8.1; Phone: Lumia 720;
Realm: V6 305;
Username: Nekz_;
Version of the IO app: 6.1.2.6;

non-error after using "."
« Last Edit: April 21, 2016, 17:38:16 PM by Nekz_ » Logged
Angela
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« Reply #1 on: April 19, 2016, 09:40:31 AM »

Hello Nekz_,

Could tell me what happens after you set a fractional number in the field? Is there an error message?
Also, could you please leave your username, realm, version of the IO app, model and OS version of your mobile device?
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Angela
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Nekz_
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« Reply #2 on: April 19, 2016, 22:07:37 PM »

Hello, Angela

I did
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Angela
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« Reply #3 on: April 20, 2016, 10:53:55 AM »

Hello Nekz_,

Thank you for the details. This problem appears when cyrillic keyboard is used on the mobile device. Our team is working on the resolution of this problem. Meanwhile, changing the phone keyboard to English and using EN keyboard to enter a fractional value will resolve the problem.
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Angela
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Nekz_
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« Reply #4 on: April 20, 2016, 15:52:56 PM »

Ok.  Thx
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