quest book - impossible to open the [great people] part

[Petit.Patapon]

Hello,

All other parts seems to work properly...
Has anybody the same issue than me ?
Help would be appreciated...

[Petit.Patapon]

A short sketch is better than a long letter :

http://prntscr.com/8zu9bs

It seems to me that all the great People quest are completed - may it be the root cause ? - does the system believe that all has been harvested ? And I have not even harvested the first one in this list ....
I have a 4.5M Gold that I cannot get now ...
http://prntscr.com/8zuclh
sorry but my check-list is in French

[Petit.Patapon]

Seems to be that I am alone on this issue ....

[Angela]

Hello Petit.Patapon,

Could you please leave the name of your account and realm so we could check?

[Petit.Patapon]

name and realm given in private message ...

Thanks in advance

[Petit.Patapon]

Seems that the bug is still present or comes again :
 
According to me it's when you complete the last mission in one category -
My bug is now that the reward for giving army to the alliance cannot be taken :
http://prntscr.com/97v2u7
--> reward on [Alliance player] quests cannot be openned

Regarding the previous correction that was made with your support, it openned all the corresponding quests reward for the [Great people] quest but the first one [First steps in royal diplomacy] cannot be taken - I didn't ask for support until now due to the low ammount of the reward

The [Alliance player] quest is the main issue on this bug 
Thanks a lot for your help

[Angela]

The unreceived reward from the quest category "Alliance player" is now available in your account. We are familiar with the issue and our developers are working on its resolution. I apologize for the inconvenience.