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Author Topic: Connecting my account to Facebook  (Read 5282 times)
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Sammy1958
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« on: October 25, 2015, 01:41:53 AM »

When I tried to play from Facebook it started a new game.
How do I link my regular game, that I play on the browser, to my Facebook account?

PS:  My Facebook account has a different email than the one I registered on the browser.
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Angela
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« Reply #1 on: October 31, 2015, 15:39:36 PM »

Hello Sammy1958,

Do you develop the account you made directly from the Facebook app? Could you tell me your username there and the name of the account you would like to connect?
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Angela
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Yakone
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« Reply #2 on: November 07, 2015, 18:38:21 PM »

I'm having the same problem.  Have an account for Imperia but my facebook account created a new account.  Have talked to other players but nothing has worked.

Yakone
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majus457
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« Reply #3 on: November 10, 2015, 20:17:12 PM »

I can not connect my IO account to my facebook account either, please help with this, username is Majus457, in realms V6 191 and V6 251
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Angela
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« Reply #4 on: November 20, 2015, 18:11:27 PM »

I can not connect my IO account to my facebook account either, please help with this, username is Majus457, in realms V6 191 and V6 251

Hello Majus457,

The problem has been resolved after your report to support@imperialsupport.org. Thank you for your patience.

I'm having the same problem.  Have an account for Imperia but my facebook account created a new account.  Have talked to other players but nothing has worked.

Yakone

Hello Yakone,

Could you send me your accounts?
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Angela
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jesuitfriar
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« Reply #5 on: November 22, 2015, 06:48:26 AM »

Hello Majus457,

The problem has been resolved after your report to support@imperialsupport.org. Thank you for your patience.

Hello Yakone,

Could you send me your accounts?


hello Angela, can you help me with the same issue? FB account is joonmier, non-FB account on different realms (v6 160, 260, Megablitz, Tactical) is jesuitfriar. I would really appreciate if you can help me solve this...
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Angela
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« Reply #6 on: December 03, 2015, 12:44:26 PM »

Hello jesuitfriar,

I've sent you a private message.
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Angela
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Yakone
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« Reply #7 on: January 02, 2016, 09:17:58 AM »

My Imperia account V6 251 X2, I closed & deleted my Facebook account.  I have been told since this account was setup thru Wild Games I cannot connect to Facebook.

Is there a way I could transfer this account to my Facebook account?

Rob
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Angela
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« Reply #8 on: January 16, 2016, 14:17:36 PM »

Hello Rob,

I'm sorry, since the account was created trough a different game platform, it cannot be connected to FB. Such action would violate the game partnerships relations. Accounts registered at the homepage of the game (www.imperiaonline.org) can be connected to FB.
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Angela
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Myreen
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« Reply #9 on: March 26, 2016, 12:18:24 PM »

Hello, i have a problem with connecting my account to facebook. I created my account via homepage and when im trying to connect it by using "Facebook connect" in Ranking menu its says there is another account linked and if im sure i want to disconnect. I choose yes, but i never get e-mail to confirm it.
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BordaHorda
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« Reply #10 on: March 26, 2016, 13:31:12 PM »

Hi Myreen!

Everyone who meet this case please write to the support, send your account name and the e-mail address which you used to create your account. Also send the new account name and the e-mail address which you want to connect.

support@imperialsupport.org
« Last Edit: March 28, 2016, 15:50:34 PM by Angela » Logged
Yakone
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« Reply #11 on: April 01, 2016, 03:20:12 AM »

I have tried to send message to the link in the previous response.  The e-mail did not go thru.  This is frustrating, I would like to fix my account before I start a new era.

Yakone
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Angela
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« Reply #12 on: April 01, 2016, 11:44:21 AM »

Hello Yakone,

I've sent you a private message.
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Angela
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Yakone
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« Reply #13 on: April 02, 2016, 03:41:39 AM »

Sent me a private message?  To my Yakone account?  Nothing goes to my e-mail.

Yakone
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Angela
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« Reply #14 on: April 05, 2016, 15:39:33 PM »

Hello Yakone,

I've answered to your pm.
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Angela
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