Sometimes this game slows down so much it is virtually impossible to play.
We are paying to play it (diamonds) so the service should not be this bad.
Since it is certainly not a common problem, 'this game slows down so much' won't help us to come up with actual solutions. We need you to tell us approximately when (server time) and on which server, i.e. the number after www. in the URL you are used to log into the game with.