Imperia Online International

IO - The Great People => Realm 240 => Topic started by: Yakone on December 21, 2016, 23:06:02 PM



Title: Slow response time on actions.
Post by: Yakone on December 21, 2016, 23:06:02 PM
Our castle was attacked.  When we sent the reinforcements, they had been delayed by 3 seconds.  This effected all of the players in North & South America.  It appears that the players in Europe didn't suffer from the lag.  Due to this response time our castle dropped one level.  What is worse is that the response time was inconsistent.  The response time varied between .5 seconds to 3 seconds.  Thus is unsatisfactory.  As a result we took a lot more troop losses than we should of.   While we did defend the castle, this varied response time is a critical error.


Title: Re: Slow response time on actions.
Post by: Angela on December 22, 2016, 09:36:13 AM
Hi, Yakone. Could you send me the date and time of the attack?


Title: Re: Slow response time on actions.
Post by: Yakone on December 22, 2016, 22:42:02 PM
The time the first attack landed was 20/12/2016 23:20, the last attack landed was 21/12/2016 03:15.  The problem continued for the duration of the attacks.  It became guess work as to when to launch our reinforcements.

Please do not give me the excuse of the time going past 00:00.  This doesn't explain why we still had the problem at 03:15.