Imperia Online International

IO - The Great People => Questions => Topic started by: AlexanderGreat on September 28, 2015, 21:40:44 PM



Title: Facebook login
Post by: AlexanderGreat on September 28, 2015, 21:40:44 PM
Is it possible to switch from facebook login to normal one? I keep having troubles using facebook login.


Title: Re: Facebook login
Post by: Angela on September 29, 2015, 11:20:35 AM
Hello AlexanderGreat,

If your account has been registered via the home page of IO and you've connected it to Facebook, you can log into your account after you enter your username and password of the IO account at the homepage of the game.
Could you send me more details about the troubles you are having using Facebook login? Do you log in the game using the Facebook application or you log in via the "Login with Facebook" button on the homepage of the game? Are there any errors? Also, please leave your account and realm.


Title: Re: Facebook login
Post by: AlexanderGreat on September 29, 2015, 20:13:24 PM
Hello AlexanderGreat,

If your account has been registered via the home page of IO and you've connected it to Facebook, you can log into your account after you enter your username and password of the IO account at the homepage of the game.
Could you send me more details about the troubles you are having using Facebook login? Do you log in the game using the Facebook application or you log in via the "Login with Facebook" button on the homepage of the game? Are there any errors? Also, please leave your account and realm.

Thank you for the quick reply, Angela!

I open a browser, go to www.imperiaonline.org and click on the "Login with Facebook" button. It seems Facebook in general was down yesterday, so that login wasn't working. I'm using realm V6 262.
My question in general is whether I can transfer the "Login with Facebook" type of account to one with username/password, so I won't be dependent on 3rd party software (Facebook).
I can provide my account name in private if necessary.


Title: Re: Facebook login
Post by: Angela on October 02, 2015, 14:21:39 PM
If the account is registered at the homepage of the game, the owner can enter the game with the username and password chosen by him, not using the "Login with Facebook" button. You should have registered in realm 262 with your own username and password. Could you try using them to enter the game at the homepage from -> http://prntscr.com/8mvdqo? Please send me your account if there is a problem.


Title: Re: Facebook login
Post by: AlexanderGreat on October 03, 2015, 02:08:15 AM
I don't remember registering on that page and creating username and password, but I just tried to request a password change, using the e-mail associated with my facebook and that worked just great.
Thanks a lot for your help!